Terms and Conditions were last updated on August 23, 2024

  1. Introduction
    These Terms and Conditions apply to this website and to transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or with any products or services you receive from us. If any provisions of the additional contracts conflict with any provisions of these Conditions, the provisions of such additional contracts shall prevail.
  2. Registration
    By registering on, accessing, or otherwise using this website, you agree to be bound by these Terms and Conditions set forth below. The mere use of this website implies knowledge and acceptance of these Terms and Conditions. In some particular cases, we may also ask you to explicitly agree.
  3. Intellectual Property
    We or our licensors own and control all copyright and other intellectual property rights in the website and the data, information, and other resources displayed on or accessible within the website.

3.1 All rights reserved

Unless specific content indicates otherwise, you are not granted a license or any other right under copyright, trademarks, patents, or other intellectual property rights. This means you will not use, copy, reproduce, perform, display, distribute, embed in any electronic medium, modify, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resource of this website in any form without our prior written permission, except and only to the extent otherwise stipulated in mandatory law provisions (such as the right of quotation).

  1. Third-party property
    Our website may include hyperlinks or other references to third-party websites. We do not control or review the content of third-party websites accessed through links from this website. The products or services offered by other websites are subject to the applicable Terms and Conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.
    We will not be responsible for the privacy practices or content of those websites. You assume all risks associated with the use of these websites and any related third-party services. We will not accept any liability for any loss or damage, whatever the cause, arising from the disclosure of personal information to third parties.
  2. Responsible use
    By visiting our website, you agree to use it only for the purposes intended and as permitted by these Conditions, any additional contract with us, and applicable laws, regulations, generally accepted online practices, and industry guidelines. You must not use our website or services to use, publish, or distribute any material that consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity; or conduct any systematic or automated data collection activities on or in relation to our website.
    Any activity that causes or may cause damage to the website or interferes with its performance, availability, or accessibility is strictly prohibited.
  3. Return and Refund Policy

6.1 Right of withdrawal

According to our policy, tickets cannot be refunded, exchanged for other dates, or transferred to another person once the purchase has been made.

For this reason, the right of withdrawal cannot be exercised after the transaction has been confirmed, as tickets are considered products with a specific date and are therefore non-refundable under the applicable regulations.

We appreciate your understanding and remain at your disposal for any additional inquiries.

  1. Idea submission
    Do not submit any ideas, inventions, works of authorship, or other information that could be considered your intellectual property and that you would like to present to us, unless we have previously signed an intellectual property agreement or a non-disclosure agreement. If you disclose it to us without such a written agreement, you grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate, and distribute your content in any existing or future medium.
  2. Termination of use
    We may, at our sole discretion, modify or discontinue, temporarily or permanently, access to the website or any of its Services at any time. You agree that we shall not be liable to you or any third party for such modification, suspension, or termination of your access to or use of the website or any content you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any content you contributed to or relied upon are permanently lost. You must not circumvent or attempt to circumvent any access restriction measures on our website.
  3. Warranties and liability
    Nothing in this section shall limit or exclude any implied warranty by law that it would be unlawful to limit or exclude. This website and all its content are provided “as is” and “as available” and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, regarding the availability, accuracy, or completeness of the Content. We do not guarantee that:

Nothing contained on this website constitutes or is intended to constitute legal, financial, or medical advice of any kind. If you need advice, consult an appropriate professional.

The following provisions of this section shall apply to the maximum extent permitted by applicable law and shall not limit or exclude our liability with respect to any matter in which it would be unlawful or illegal for us to limit or exclude our liability. Under no circumstances will we be liable for direct or indirect damages (including damages for loss of profits or revenue, loss or corruption of data, software, or databases, or loss or damage to property or data) incurred by you or a third party as a result of your access to or use of our website.

Except to the extent expressly provided otherwise in an additional contract, our maximum liability to you for all damages arising out of or related to the website or to any products and services marketed or sold through the website, regardless of the form of legal action imposing liability (whether in contract, equity, negligence, intentional conduct, tort, or otherwise), shall be limited to the total price you paid us to purchase such products or services or to use the website. That limit shall apply in the aggregate to all your claims, actions, and causes of action of every kind and nature.

  1. Privacy
    To access our website and/or our services, you may be required to provide certain information about yourself as part of the registration process. You agree that all the information you provide will always be accurate, correct, and up to date.
    We take your personal data very seriously and are committed to protecting your privacy. We will not use your email address to send unsolicited messages. All emails we send to you will relate solely to the provision of the agreed products or services.
    We have developed a policy to address any concerns you may have about privacy. For more information, please see our Privacy Statement and Cookie Policy.
  2. Export restrictions / Legal compliance
    Access to the website from territories or countries where the Content or the purchase of the products or Services sold on the website is illegal is prohibited. You may not use this website in violation of Spain’s export laws and regulations.
  3. Assignment
    You may not assign, transfer, or subcontract any of your rights and/or obligations under these Terms and Conditions, in whole or in part, to any third party without our prior written consent. Any attempted assignment in violation of this Section shall be null and void.
  4. Breach of these Terms and Conditions
    Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to address the breach, including temporarily or permanently suspending your access to the website, contacting your internet service provider to request that they block your access to the website, and/or initiating legal proceedings against you.
  5. Indemnification
    You agree to indemnify, defend, and hold us harmless from and against any and all claims, liabilities, damages, losses, and expenses related to your violation of these Terms and Conditions and applicable law, including intellectual property rights and privacy rights. You will reimburse us promptly for damages, losses, costs, and expenses related to or arising from such claims.
  6. Waiver
    Failure to enforce any provision set forth in these Terms and Conditions or in any Agreement, or failure to exercise any termination option, shall not be construed as a waiver of such provisions and shall not affect the validity of these Terms and Conditions or any Agreement or part thereof, nor the right thereafter to enforce each and every provision.
  7. Language
    These Terms and Conditions shall be interpreted and construed exclusively in English and Spanish (Castilian). All notices and correspondence shall be written exclusively in that language.
  8. Entire Agreement
    These Terms and Conditions, together with our privacy statement and cookie policy, constitute the entire agreement between you and Clitoria SL in relation to your use of this website.
  9. Updating these Terms and Conditions
    These Terms and Conditions may be updated from time to time. It is your responsibility to periodically review these Terms and Conditions to check for changes or updates. The date at the beginning of these Terms and Conditions is the date of the latest revision. Amendments to these Terms and Conditions shall become effective upon posting on this website. Continued use of this website after changes or updates have been posted shall be deemed notice of your acceptance to comply with and be bound by these Terms and Conditions.
  10. Choice of law and jurisdiction
    These Terms and Conditions shall be governed by Spanish law. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the Spanish courts. If any part or provision of these Terms and Conditions is held invalid and/or unenforceable by a court or other authority under applicable law, that part or provision shall be modified, deleted, and/or enforced to the maximum extent permitted to give effect to the intent of these Terms and Conditions. The remaining provisions shall not be affected.
  11. Contact information
    This website is owned and operated by Clitoria SL.
    You may contact us regarding these Terms and Conditions by writing to us or emailing us at the following address: velvet@velvetroombcn.com
    Calle L’Aviació 5,
    08029 Barcelona
    Barcelona, Spain